Judson Lozano

Beyond the Sale: How Customer Success and Advocacy Fuel Your Next Revenue Wave

5 min read

• Sales

Beyond the Sale: How Customer Success and Advocacy Fuel Your Next Revenue Wave

Judson Lozano March 2, 2026

The deal is closed. The champagne (or, let’s be real, the Slack celebration emoji) has been deployed....

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Beyond the Screen: How Spatial Computing and AR Are Redefining Remote Assistance

4 min read

• Customer Support

Beyond the Screen: How Spatial Computing and AR Are Redefining Remote Assistance

Judson Lozano February 23, 2026

Picture this: a technician, hundreds of miles away, sees exactly what you see. But they don’t just...

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Navigating State and Local Tax (SALT) for Fully Remote and Hybrid Workers

5 min read

• Tax

Navigating State and Local Tax (SALT) for Fully Remote and Hybrid Workers

Judson Lozano February 16, 2026

Let’s be honest—the freedom of remote work is incredible. No commute, flexible hours, maybe even working from...

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Beyond Recycling: How Regenerative Business Models Are Fueling a Real Circular Economy

4 min read

• Business

Beyond Recycling: How Regenerative Business Models Are Fueling a Real Circular Economy

Judson Lozano February 9, 2026

Let’s be honest. For years, “circular economy” has felt like a buzzword. A fancy term for… better...

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The Role of Management in Fostering Psychological Safety for Innovation

4 min read

• Management

The Role of Management in Fostering Psychological Safety for Innovation

Judson Lozano February 2, 2026

Let’s be honest. Every company wants to be innovative. They plaster the word on their mission statements...

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Adapting B2B Sales Strategies for the Decentralized Web and Web3 Projects

5 min read

• Sales

Adapting B2B Sales Strategies for the Decentralized Web and Web3 Projects

Judson Lozano January 29, 2026

Let’s be honest—the B2B sales playbook is getting a rewrite. And the authors are a bunch of...

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Building a Sales Process That Actually Works in the Creator Economy

5 min read

• Sales

Building a Sales Process That Actually Works in the Creator Economy

Judson Lozano January 28, 2026

Let’s be honest. For creators, the “sales process” often feels like a dirty word. It conjures images...

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The Unsung Hero: How Customer Support Fuels the Circular Economy

4 min read

• Customer Support

The Unsung Hero: How Customer Support Fuels the Circular Economy

Judson Lozano January 27, 2026

Think about the last time you called a company for help. Maybe your blender broke, or you...

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Building a Proactive Support Strategy Using Predictive Analytics and IoT Data

4 min read

• Customer Support

Building a Proactive Support Strategy Using Predictive Analytics and IoT Data

Judson Lozano January 26, 2026

Let’s be honest. The old way of doing customer support—waiting for the phone to ring or the...

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Cryptocurrency and DeFi Transaction Reporting: A (Mostly) Painless Guide for Investors and Casual Users

5 min read

• Tax

Cryptocurrency and DeFi Transaction Reporting: A (Mostly) Painless Guide for Investors and Casual Users

Judson Lozano January 25, 2026

Let’s be honest. The thrill of a successful crypto trade or finding a juicy DeFi yield farm...

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